Archive | CREW


Case Study: Top Performance Consultancy use Simulations to Supercharge Customer Offerings

Background to the Customer: The Lane4 journey began on 19 September 1988, when British swimmer, Adrian Moorhouse lined up for the final of the 100 metres breaststroke at the Seoul Olympic Games. Having qualified in the fastest time, Adrian was in lane 4, traditionally set aside for the fastest heat winner, which gave him a […]

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Case Study: Major Bank enhances Team Leader soft skills with CREW Business Simulation

Background to the Customer: The customer is a major UK Bank with an excellent reputation for innovation and customer service. Central to the banks success are a large community of leaders and managers in both branches and core business support functions.   Customer Needs As a result of a detailed performance review of the core […]

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